BOCA RATON (FL)

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Positions Available

Now hiring for the position of Spa Manager.
Click for job description, details and contact info.

This Spa Manager position is an exciting role that provides an opportunity to contribute to a new and unique spa concept while growing your career.  We are looking for a bright and energetic individual with excellent interpersonal skills, strong analytical capabilities, computer savviness and excellent written and verbal communication abilities. This position presents a unique opportunity to develop and establish a new concept in Body Sculpting using a synergistic combination of the latest European technologies in wellness and aesthetic. The candidate must facilitate excellent client relationships, build the Foggiare’s brand, and establish both the reputation and concept of the Spa. The Manager position will manage the day to day operations of the Spa as well as set goals and objectives, identify and solve problems, and develop and manage new team members.  

Responsibilities: 
Establish operational goals and objectives, policies, and procedures
Manage day to day spa operations
Select, coach, and develop the spa team to meet/exceed their goals
Identify and solve problems to continuously improve operational effectiveness and Foggiare’s brand
Provide excellent service to customers by answering phone calls, setting appointments, greeting guests upon arrival and ensuring the right services are provided
Oversee and maintain professional front desk, reception and waiting area
Complete and delegate administrative tasks including filing, preparation of staff and customer schedules, and data entry of client records and surveys
Oversee and maintain cleanliness of therapy rooms, common areas and spa
Understand and improve sales strategy – customer experience, sales process, and detailed view value stream
Develop plans for new customer prospecting, enhancing name and reputation of Foggiare
Develop and improve service packages and pricing
Work with Spa Owners to deliver reports and metrics, analyze results, and develop plan to improve and exceed goals
Set goals to achieve weekly, monthly, yearly objectives
Aid in the development and improvement of marketing strategy, materials and programs
Overall responsibility for Spa – Customers, Employees, Facility, Vendors
Perform other duties as requested

Location: Foggiare Boca Raton location.
Compensation: Base salary of $36,000 per annum. Commissions and bonuses based on performance. You will be paid on a semi-monthly basis.
Start date: June 1, 2019 / Work hours: 8.30 AM to 6.30 PM with one hour for lunch / Holidays: You will have 9 days of paid holidays per year In your first year of employment, you will accrue 2 weeks paid vacation 
Other information: Report directly to the Directors/Spa owners. Initial 90-day probation period. You will be subject to the general employment terms and conditions of Florida  At the one-year anniversary of your employment, a full review of job performance will be made. At this stage there will be opportunity for salary increase. Further salary reviews will be made upon reaching yearly anniversaries or for changes in Responsibilities and Job Description.

Contact: Michel Van Welden – (305)490-8950

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